About Us

Pam Hernandez, MAPP, PCC

Founder and President, The Right Reflection

Pam’s thirty-year career in the financial services industry culminated in her role as Chief Operating Officer. Her business experience included marketing, human resources, IT, operations and strategy. Pam began The Right Reflection after receiving a Master’s degree in Applied Positive Psychology at the University of Pennsylvania. Her work focuses on bringing about transformational change with organizations and individuals. Pam is certified in a number of psychological and leadership assessment tools and programs, as well as being a Professional Certified Coach (PCC) through International Coaching Federation.


More about Pam, in her own words:

Summary of Pam’s Experience & Skills

Leadership Development  & Coaching Skills:

  • Customized Group Workshops
  • Individual Coaching
  • Event / Meeting / Key Note Speaker
  • Assessing & Strengthening Corporate Culture,


  • Professional Certified Coach
  • Certified Professional Coactive Coach
  • The Leadership Circle Certified Practitioner

Business Background:

  • Former COO, Woodmen Life Insurance
    (first female executive in their 125-year history )


  • Masters Degree Applied Positive Psychology (University of Pennsylvania)
  • Master of Arts (University of Nebraska Lincoln)
  • Bachelor of Science (University of Nebraska Lincoln)


Mary Plumstead

Mary Plumstead has over 3 decades of experience as a senior Human Resource and Communications Executive. She numbers among her employers and clients Automatic Data Processing, Inc, American Express, First Data Corporation and Global Payments, Inc.  She is also a successful entrepreneur.

Throughout her corporate career, Mary has specialized in leading and managing the human side of dynamic change resulting from acquisitions, public offerings, reorganizations, rapid growth initiatives, relocations and workforce reductions.  Her approach combines creative strategy with tactical leadership. Mary’s strengths are in stabilizing organizations throughout change or crisis, while achieving the desired business objectives.

As Chief Administrative Officer of First Data Corporation, reporting to the Chairman, Mary led the human side of the company’s IPO (spin-off from American Express) and subsequent acquisition related growth to a  40,000 person global workforce. She also managed the communications and strategic planning functions. As Senior Vice President of Human Resources for ADP Brokerage Services, she led all HR due diligence and integration of nine acquisitions into one core business which quadrupled the workforce.


Mary left the traditional Corporate environment to pursue long-held entrepreneurial interests. Today, she continues her Human Resource work as a consultant to organizations of all sizes. Her favorite consulting role is helping entrepreneurs launch and grow their human resource related businesses. She is currently working closely with Pam Hernandez, Founder and President of The Right Reflection, lending her assistance in business and product development and providing HR services and support as needed.

Get In Touch


The Right Reflection
10040 Regency Circle, Suite 34
Omaha, NE 68114

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